COVID-19 has impacted every industry. However, an added strain has been established on the tourism and hospitality sectors. Hoteliers and restaurant owners have been thrown in front of the mirror and forced to take a long hard look at their outgoings and expenses. It has never been more important to count every penny, account for every transaction to ensure it is being spent mindfully, and in a way to preserve the business in the long run.
Amid revised budgets, new strategies, operation overhauls – is there a one-size-fits-all solution for hotels to survive the pandemic? Is there a thread of advice that could save more businesses from shutting their doors permanently?
In 2021 and beyond, businesses must take advantage of the areas of their company where it’s possible to improve efficiency and service, all the while continually reducing costs. All hotels have reduced down to a bare minimum amount of skeleton staff, the essential amount to keep the business still functioning, yet now, the top-class function of the past must happen without the extra hands that were once essential to ensure a business ran effectively. After such a large number of staff have been cut rehiring is simply not an option. Interviews, training, secure contracts are all costly and time-consuming. Even though your hotel needs the help of 50 staff this week, there’s a high potential that you will be back down to a skeleton team again next week. How can we win? How can we plan when our hands are tied? How can we have access to staff when we can’t hire any?
Outsourcing provides an unlimited amount of opportunities to help hotels work smarter in the new age of Covid-19. By outsourcing roles, hotels can and will reduce costs and create additional funds which can, in turn, be put towards surviving, stability and innovation in a time when that once seemed impossible.
The concept of outsourcing minimizes expenses. Simple as. It eliminates the need to hire, train, retain and support staff. No need for additional HR roles or admin assistants. No need for additional office space or extra equipment. Creating a solution for your hotel so that you can access assistance and talent within an on-demand system maximizes revenue potential with minimum risk. Rapid scaling, whether that is up or down according to your occupancy and needs, is simple. The risk remains with the outsourcing company you work with rather than with you. That way you can pick and choose your best options according to your needs at that particular time.
Essentially, outsourcing in the Covid era allows you to build a team of skilled professionals without adding the expense, stress or struggles that go hand-in-hand with seeking full-time employees. With the help of outsourcing certain aspects of the hotel to trusted professionals, hotel owners and their remaining management can focus their time, energy and resources on their company’s core competencies, assess the company’s new goals in light of the pandemic and find legitimate ways to achieve them during a tumultuous time.
The luxury of outsourcing could mean make or break for a business, all the while helping your hotel to retain the essential skeleton staff you need to keep your business successful. With outsourced help, your staff have the time to focus on their own specialty and skill set, rather than running the risk of being stretched too thin as they attempt to singlehandedly keep your hotel afloat and functioning to the same standard as when they had a large team of help surrounding and supporting them each day of business.
Essentially, outsourcing the help that your hotel needs at this time could mean that you maintain your business going, with professionals by your side to guide you through this difficult time. It will save you from spending any extra money that is not being generated right now and, in essence, allows you to keep your doors open and your business functioning against all odds, against all challenges that have been thrown at you and your business throughout Covid-19.
Hospitality Solutions Malta is knowledgeable and resourceful when it comes to the unique challenges that face hotels in Malta right now. We have a deep knowledge of the industry and a great passion for helping companies to succeed in this testing time. Our focus is on innovative, profitable and measurable solutions on an outsourced basis. Now more than ever, we deliver lasting changes with measurable growth. With over 20 years of experience in the hospitality sector, we understand the areas where your business could use a helping hand, a guiding light to survive the challenges of Covid-19.
If you have any questions or concerns about outsourcing the assistance you require for your business, we would love to hear from you. Please send us an email or give us a call and we will be more than happy to direct you towards the assistance that will help your business from here on. We look forward to hearing from you!
